Call Center System

Smart Cloud Call Center Software for Real-Time Service Efficiency.

Secure Database protects all customer data with advanced encryption and access controls.
Integrated CRM Sync ensures seamless follow-up and record management for every inquiry.
Performance Analytics Dashboard tracks agent productivity, call durations, and satisfaction metrics.
Comprehensive Reporting generates detailed insights on call volume, response times, and customer satisfaction.

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Frequently Asked Questions

You have question, we have Answer

United Integrated Solutions (UIS)

is an international premier technology solutions provider specializing in enterprise software solutions.

Can agents work remotely?

Yes. Agents can receive calls and place orders from anywhere without being physically in the branch.

Does the system route orders to the nearest branch?

Yes. Orders are automatically directed to the closest branch based on the customer’s address.

What are the main reports available?

Reports include: Top 10 agents, call Count, order distribution by branch, agent performance.

Does it integrate with CRM systems?

Yes. The call center module integrates with the CRM system.

We Empower Your Business with Smarter IT Solutions

About Us

UIS was founded in 2019 in the GCC region and Egypt. Today, it stands as an international technology leader delivering intelligent, integrated solutions that empower businesses to achieve digital transformation and efficiency.

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Stay in touch

Address 1: Kuwait – Hawally, Tunisia St – Al Ferdous Building
Address 2: Oman – Al Mawaleh South, near City Center, Muscat.
Address 2: Egypt – New Damietta, 3rd District, Adjacent 13

Phone: +96522084633 (KW)
+96824543156 (OM)
+0201027723999 (EG)

Email: info@uiscom.com